Where Technicians Go from Good to Great
We take pride in having the most immersive, hands-on training experience possible to provide our tradesmen with the right resources to perfect their craft
High quality service technicians require high quality training
From foodservice equipment to HVAC & refrigeration, we offer the training programs to continously refine your skills as a professional tradesmen.
Mission
To tap into CSC’s full potential by providing unmatched professional development & technical training.
Vision
To create an empowered workforce equipped with the skills to be the best in the industry
Values
At Caspers Service Company, when it comes to our vaues, think RED - Respect, Excellence, and Dedication
We Provide a Variety of Learning
In-Person Classes
Classroom environments for face-to-face instructions and feedback.
Field Training
Join us in the field for hands-on training with other technicians.
Virtual Classrooms
Online courses on safety and technical skills to fit your schedule.
Manufacturing Training
Third party training to learn directly from our manufacturers.
IMPROVE SKILLS
Expand Your Skills
Learn & build your career path with the ability to expand your knowledge across various trades.
Caspers
University
Learn culture, customer service, systems used & earn CFESA certification
Planned
Maintenance
Scheduled maintainance, follow checklists, identify & fix minor issues
Installation
Install commerical kitchen, HVAC equipment & other facility projects
Service
Reactive service, diagnose & resolve equipment malfunctions
Leadership
Professional training on supervising, coaching & mentoring
EXPERIENCED INSTRUCTORS
Meet Our Instructors
With over 75 years of combined leadership experience, the Caspers University cadre are responsible for the strategic direction of Caspers University. This includes everything from community relations, recruiting efforts, to talent management which impacts business development. They specialize in content & curriculum creation, individualized training, as well as leadership development. Together, they provide focused training solutions to all business needs.
Zamanta Triche
Training Manager
Zamanta Triche is the Training Manager for Caspers University, a department of Caspers Service Company. As part of the company’s leadership team, Zamanta is the strategic partner developing and updating the organizational structure to compliment and support the new career map. She looks at current state analysis and determines educational needs and gaps. With the help of her team, they create curriculum for professional and personal development as well as technical training to improve overall efficiencies within the organization. Zamanta is a United States Air Force veteran with over 23 years honorable service in the Information Technology and Human Resources industries. She retired in 2018 and pursued her master’s degree in Organizational Development and Change through Hawaii Pacific University. She also achieved her Senior Professional Human Resource certification through Human Resource Certification Institute (HRCI). Using her skills and experience, she is making waves in the traditional service industry. On her spare time, she enjoys spending time with her family and working on her novel.
Chad Slater
Field Training Manager
Chad Slater is the Field Training Manager for Caspers University, a department of Caspers Service Company. Chad is part of the leadership team spearheading curriculum development for technical training and provides mentorship and guidance to field managers and other employees. Chad is a United States Army and a United States Air Force Reserve veteran with over 30 years of honorable service working in Infantry and later in Civil Engineer. Chad has an associate degree in Electrical and Mechanical Technology through the Community College of the Air Force. He is also the only technician that is Commercial Food Equipment Service Association (CFESA) Master Certified. His innovative thinking allowed Caspers University to be able to teach core competencies through the use of his mobile lab and found technology that is able to translate his classes to Spanish in real time. On his spare time, Chad enjoys working on his botanical garden with his wife, working on his retro Volkswagen bus, and playing with his granddaughter, Alex.
Yesy Cruz
Director of People and Community Relations
Yesy Cruz is our newest addition to Caspers University however she is not new to Caspers. Yesy started off working in the restaurants 15 years ago. By the age of 20, she became a General Manager responsible for a staff of over 70 people. At 23, she was promoted to supervision overseeing five stores and over 350 employees. During her time with Caspers, Yesy trained over 2000 people. She’s mentored and developed at least 5 crew members into management positions. Her unique experience on the restaurant side enables her to provide insight from the customer’s perspective. She is instrumental in connecting the dots from what the customer wants to how we teach at Caspers University. She is also the bridge that connects Caspers to the community. Fostering these community relations feeds into our recruitment efforts as well as business development. On her spare time, she loves spending time with her two children, Jayden and Mia, her two bonus girls, Maxie and Aria as well as her small zoo of one dog, one turtle, six fish and three bunnies.
CAREER MAPPING
Learn the Right Tools to Level Up in Your Career
Visualize the journey you can take when part of the Caspers Service Company team.
Level l Tech
Zero to limited experience employee excited to learn company culture & build foundational tradesmen skills
Level ll Tech
Techs that work independently with general coaching & supervision while building technician knowledge depth
Level lll Tech
Advanced skills in one or more areas with minimal supervision, while still building technical knowledge
Lead Tech
First-line supervisor with advanced skills in one or more area & serving as a mentor/trainer for Level I Techs
Field Manager
Management position leading teams using compassionate coaching & motivating techniques
Level l Tech
Zero to limited experience employee excited to learn company culture & build foundational tradesmen skills
Level ll Tech
Techs that work independently with general coaching & supervision while building technician knowledge depth
Level lll Tech
Advanced skills in one or more areas with minimal supervision, while still building technical knowledge
Lead Tech
First-line supervisor with advanced skills in one or more area & serving as a mentor/trainer for Level I Techs
Field Manager
Management position leading teams using compassionate coaching & motivating techniques
Safety Skills
Safety and wellness is our number one priority for our workforce. Investing in comprehensive, 3D animation to deliver life-saving training is paramount. To access, you must be a current employee.
Ignitor Labs
Ignitor labs is our preferred technical training business partner which provides fundamental tradesmen training & is recognized as continuing education for CFESA certified employees. To access, you must be a current employee
WHY CHOOSE US
Testimonials
Discover how Caspers University has benefitted others
Manuel “Manni” Mojena
It is a fantastic experience; it exceeds the limits of my expectations. The classes are really good, excellent professor, wonderful people in general. Each day we learn something new, giving us the opportunity of being more capable and prepared to do a better job in the future. Thanks for all the dedicated time to our advancement. Chad is the best teacher. Thanks.
Jorge Rosquete
I can only say that this experience has been very good. The classes have been very clear and elaborate. He has been counting with the total support of all the staff, but most of all, the patience of the professor. I can see his desire and interest for us to learn and become capable of doing our job, which is what we came here to do. I am sure that at the end of this training I will be able of to make proud, all these people that have shown their interest in preparing us.
Joel Martinez
My experience at Caspers Company has been much more than I expected. We have been treated super well. Our training has been positive, we have been able to learn a lot in a little time and we are sure that with Chad as a teacher, we will learn so much more. We are super grateful for the opportunity that we are being offered. Thanks.
Randy “Firu” Cepero
For me it has been wonderful, each class, , each explanation. Our teacher Chad, is the best. He has been showing us every cable, every screw, more things that I imagined. I really feel happy to be part of this family. Thanks for the opportunity.
Better Training, A Better Workforce
Our mission is to tap into CSC’s full potential by providing unmatched professional developments and technical training.