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Frequently Asked Questions

Design

Why should I hire Caspers Design?

We listen to you. We want to learn about you and the uniqueness of your business. We look for design elements and solutions that will complement your vision and promote your success. Even with forty years of experience and a broad knowledge of the foodservice industry-all is greatly diminished if not applied to your specific project perimeters appropriately. While foodservice design is a combination of many factors such as the culinary arts, architecture, engineering, physics, interior design marketing and human interaction these components are never in equal proportions and different with each project. Caspers Design knows how to maximize these design components to your greatest benefit.

What information is needed to start the design process with Caspers Design?

Initially, just basic information is required to get started. Information that includes type of operation planned, basic building information, intended budget, square-footage, number of seats, project anticipated timeline, An initial drawing of the building space to be occupied is very helpful to help us get started quicker.

If we hire CSC, do I need an architect or engineer?

Pending the complexity of project an architect and engineer will be required, The exception maybe for simple modifications where there are no changes to the building.

If we already have an architect, can we still work with Caspers Design?

Absolutely. We have the pleasure of working with many architects locally, statewide and on occasion nationally.

What do your services cost?

Like our design approach- one size does not fit all. Once we have an opportunity to understand your project, we will submit a design proposal for you to review. Generally, our design services will be approximately 5% of the accessed value of the kitchen.

What are the terms of payment?

The design services fee is designed to make progress payments as the project evolves

Are you a licensed engineer or contractor?

While Caspers holds a General Contractor, Plumbing and Mechanical licenses they are in place to generally facilitate our service and install departments-not full projects.

Are you an interior designer?

No- but Caspers has an Interior Design team under our Oxford Commons division.

If needed, could you recommend an architect, general contractor or interior design for my project?

Yes, certainly.

How long does the design process take?

Again, pending the complexity of the project the actual design process, generally, can be completed within 90 days.

Can I include equipment I already own in my design?

Yes, certainly. Our team would evaluate your equipment and gather information as make and model number along with any utility data so that we can include in our design.

Would I be able to submit these drawings for permitting and health inspections?

Yes, our drawings become reference documents when submitted to the various municipal and state agencies.

Do you provide documents that are construction-ready?

Only licensed design professionals (i.e., architects, engineers, etc…) who have the state authorization to sign and seal drawings can deem that a drawing is construction-ready. As noted above, our drawings are used as reference documents to the architects and engineers.

Equipment

How do I know what the right equipment is for my menu?

With all the new innovations in food service equipment it can be hard to stay up to date on the latest capabilities. There are also a lot of other factors to consider from space requirements, menu design and the execution process. Our experts know the benefits of each piece of equipment offered and will guide you to increase profitability.

How can I find out more about the latest equipment on the market?

Our equipment specialists not only evaluate equipment from the most trusted manufacturers but we buy, install and train chefs how to use them. This gives us the real world understanding of what we are selling. We find the flaws and limitations of each piece of equipment before we try to sell it to you.

Installation

Are your technicians specially trained for the equipment they repair?

We have experts trained through our Caspers University system for all the equipment we service. We make sure we send a qualified technician for every job. This saves us multiple trips and allows us to provide quality work when and where you need it.

Do you install equipment even if you’re not the company I bought it from?

Yes, we install and service all types of equipment your restaurant uses, whether we purchased it for you or not. Our professionals are trained to operate most restaurant equipment and focus on doing quality work with minimal disruption. We bring in the experts the first time to get the job done right.

Design

Why should I hire Caspers Design?

We listen to you. We want to learn about you and the uniqueness of your business. We look for design elements and solutions that will complement your vision and promote your success. Even with forty years of experience and a broad knowledge of the foodservice industry-all is greatly diminished if not applied to your specific project perimeters appropriately. While foodservice design is a combination of many factors such as the culinary arts, architecture, engineering, physics, interior design marketing and human interaction these components are never in equal proportions and different with each project. Caspers Design knows how to maximize these design components to your greatest benefit.

What information is needed to start the design process with Caspers Design?

Initially, just basic information is required to get started. Information that includes type of operation planned, basic building information, intended budget, square-footage, number of seats, project anticipated timeline, An initial drawing of the building space to be occupied is very helpful to help us get started quicker.

If we already have an architect, can we still work with Caspers Design?

Pending the complexity of project an architect and engineer will be required, The exception maybe for simple modifications where there are no changes to the building.

What do your services cost?

Like our design approach- one size does not fit all. Once we have an opportunity to understand your project, we will submit a design proposal for you to review. Generally, our design services will be approximately 5% of the accessed value of the kitchen.

What are the terms of payment?

The design services fee is designed to make progress payments as the project evolves

Are you a licensed engineer or contractor?

While Caspers holds a General Contractor, Plumbing and Mechanical licenses they are in place to generally facilitate our service and install departments-not full projects.

Are you an interior designer?

No- but Caspers has an Interior Design team under our Oxford Commons division.

If needed, could you recommend an architect, general contractor or interior design for my project?

Yes, certainly.

How long does the design process take?

Again, pending the complexity of the project the actual design process, generally, can be completed within 90 days.

Can I include equipment I already own in my design?

Yes, certainly. Our team would evaluate your equipment and gather information as make and model number along with any utility data so that we can include in our design.

Would I be able to submit these drawings for permitting and health inspections?

Yes, our drawings become reference documents when submitted to the various municipal and state agencies.

Do you provide documents that are construction-ready?

Only licensed design professionals (i.e., architects, engineers, etc…) who have the state authorization to sign and seal drawings can deem that a drawing is construction-ready. As noted above, our drawings are used as reference documents to the architects and engineers.

Equipment

How do I know what the right equipment is for my menu?

With all the new innovations in food service equipment it can be hard to stay up to date on the latest capabilities. There are also a lot of other factors to consider from space requirements, menu design and the execution process. Our experts know the benefits of each piece of equipment offered and will guide you to increase profitability.

How can I find out more about the latest equipment in the market?

Our equipment specialists not only evaluate equipment from the most trusted manufacturers but we buy, install and train chefs how to use them. This gives us the real world understanding of what we are selling. We find the flaws and limitations of each piece of equipment before we try to sell it to you.

Installation

Do you install equipment even if you’re not the company I bought it from?

Yes, we install and service all types of equipment your restaurant uses, whether we purchased it for you or not. Our professionals are trained to operate most restaurant equipment and focus on doing quality work with minimal disruption. We bring in the experts the first time to get the job done right.

Are your technicians specially trained for the equipment they repair?

We have experts trained through our Caspers University system for all the equipment we service. We make sure we send a qualified technician for every job. This saves us multiple trips and allows us to provide quality work when and where you need it.